Privacy policy

Effective Date: September 11, 2026

Introduction

Kelmwav LLC (referred to as "we," "us," or "our") is committed to protecting the privacy of our customers and visitors. This Privacy Policy describes how we collect, use, disclose, and otherwise process personal information when you visit, interact with, or make a purchase from kelmwav.com (the "Site").

What Personal Information We Collect

When you visit the Site, we may automatically collect certain information about your device and your interaction with the Site, including your web browser, IP address, time zone, device information, and information about cookies or similar technologies installed on your device.

As you browse the Site, we may also collect information about the individual pages or products you view, referring websites or search terms, and information about how you interact with the Site. We refer to this information as "Device Information."

We may collect Device Information using technologies including:

  • Cookies: Data files placed on your device or computer that may include a unique identifier. You can manage or disable cookies through your browser settings.
  • Log files: Files that track actions occurring on the Site and may collect information such as IP address, browser type, Internet service provider, referring or exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic technologies used to record information about how visitors browse and interact with the Site.

When you make or attempt to make a purchase through the Site, we may collect certain information from you, including your name, billing address, shipping address, email address, phone number, and information necessary to process your payment.

Payment transactions are processed through secure third-party payment providers. Kelmwav LLC does not directly store complete payment card numbers.

We refer to information related to your purchases and attempted purchases as "Order Information."

When we use the term "Personal Information" in this Privacy Policy, we are referring to information that identifies, relates to, describes, or can reasonably be associated with an individual, including Device Information and Order Information where applicable.

How We Use Your Personal Information

We may use Order Information for legitimate business purposes, including to:

  • Process and fulfill orders
  • Process payments through our payment service providers
  • Arrange shipping and delivery
  • Provide invoices, receipts, and order confirmations
  • Communicate with customers regarding orders and support requests
  • Screen orders for potential fraud, security risks, or unauthorized activity
  • Comply with applicable legal, accounting, tax, and regulatory obligations
  • Provide information or marketing communications consistent with applicable law and the preferences you have shared with us

We may use Device Information to help detect potential fraud and security risks and to improve and optimize the Site. This may include generating analytics about how visitors browse and interact with the Site and measuring the effectiveness of our marketing and advertising activities.

Sharing and Disclosure of Personal Information

We may disclose Personal Information to third-party service providers and business partners that assist us with operating the Site, processing payments, fulfilling and shipping orders, providing analytics, supporting advertising and marketing activities, preventing fraud, providing customer support, and performing other business functions.

For example, we use Shopify to power our online store. You can learn more about how Shopify processes personal information by visiting Shopify's Privacy Policy.

We may also use Google Analytics or similar analytics services to help us understand how visitors use the Site. Information about Google's privacy practices is available at Google's Privacy Policy.

We may also disclose Personal Information when reasonably necessary to comply with applicable laws or regulations, respond to lawful requests such as subpoenas or court orders, enforce our agreements, prevent fraud or abuse, or protect the rights, property, or safety of Kelmwav LLC, our customers, or others.

Behavioral Advertising and Targeted Advertising

We may use certain Personal Information to provide advertisements or marketing communications that we believe may be relevant to your interests, subject to applicable law and your available privacy choices.

Depending on the technologies and service providers used, certain disclosures or uses of Personal Information for cross-context behavioral advertising or targeted advertising may be considered a "sale," "sharing," or "targeted advertising" under applicable U.S. state privacy laws.

Where required by applicable law, eligible users may have the right to opt out of certain sales, sharing, or targeted advertising activities.

You may manage certain advertising preferences through applicable advertising platforms, browser settings, device settings, or privacy preference tools available on our Site.

You may also use the Digital Advertising Alliance's opt-out service at https://optout.aboutads.info/.

California and Other U.S. State Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your Personal Information, including the right to:

  • Request access to Personal Information we maintain about you
  • Request correction of inaccurate Personal Information
  • Request deletion of certain Personal Information
  • Request information regarding certain categories of Personal Information we collect, use, or disclose
  • Opt out of certain sales, sharing, or targeted advertising activities where applicable
  • Exercise applicable privacy rights without unlawful discrimination

California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), subject to applicable exemptions, limitations, and legal requirements.

To submit a privacy request, please contact us using the information provided below. We may need to verify your identity before processing certain requests as required or permitted by applicable law.

Global Privacy Control

If you visit our Site using a browser or device that sends a recognized Global Privacy Control ("GPC") opt-out preference signal, we will process that signal as required by applicable law for the browser and device from which the signal is received.

Where applicable, a recognized GPC signal may be treated as a request to opt out of activities that may be considered a "sale" or "sharing" of Personal Information or certain forms of targeted advertising.

Because a GPC signal generally applies only to the browser or device sending the signal, you may need to enable it separately on other browsers or devices you use.

Data Retention

We may retain Order Information and other Personal Information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business and transaction records, comply with legal, accounting, tax, and regulatory obligations, resolve disputes, prevent fraud, and enforce our agreements.

Data Security

We use reasonable administrative, technical, and organizational measures designed to help protect Personal Information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, services, or applicable legal and regulatory requirements.

When we make material updates, the revised version will be posted on this page with an updated effective date where appropriate.

Contact Us

For more information about our privacy practices, to exercise an applicable privacy right, or to submit a question or complaint, please contact us:

Business Name: Kelmwav LLC
Trade Name: Kelmwav
Address: 400 R St Ste 1500, Sacramento, CA 95811, United States
Phone: +1 (916) 530-6991
Email: info@kelmwav.com
Business Hours: Monday–Friday, 9:00 AM–6:00 PM PST